FAQ
Belle Michelle FAQ
How can we help?
How quickly will my order ship?
Most orders ship within 1–2 business days and arrive within 5–7 business days via standard shipping. Express options are available for rush timelines.
Do you ship internationally?
Yes. We ship worldwide with tracked delivery. International orders typically arrive within 7–14 business days depending on destination.
Can I get rush delivery for my wedding?
Absolutely! We offer express shipping options and can accommodate rush orders when possible. Contact us as soon as possible to discuss your timeline.
Do you offer custom orders?
Yes! We love creating custom pieces for your special day. Contact us with your vision and we'll work together to bring it to life.
How far in advance should I order?
We recommend ordering 2–3 weeks before your celebration to allow time for any adjustments or rush shipping if needed.
How do I care for my accessories?
Clean gently with a soft, dry cloth and store in the provided pouch. Avoid hairspray, perfume, and water to keep each piece luminous.
What is your return policy?
Unworn accessories in original condition can be returned within 30 days. Custom pieces are final sale, but we are happy to help with adjustments.
How do I choose the right size or fit?
Review our size guide or contact us with your hairstyle details. Our team can recommend lengths and pieces that flatter your hair type.